Returns & Refunds

Need help
with your order?

To request a return or store credit, email us within 48 hours of delivery. We review each request individually and will guide you through the next steps.

→ shopmixsignals@gmail.com
What to include in your email
01 —

Your order number

Found in your order confirmation email.

02 —

Your request

Let us know if you'd like a return or store credit.

03 —

Supporting photographs (if applicable)

Clear images of the garment and packaging if your request relates to a defect, damage, or incorrect item.

04 —

A brief explanation

Tell us what went wrong so we can review your request properly.